Shipping policy
Shipping Policy
We’re excited for you to experience your Aura Tie. Please review the details below to know when and how your order will arrive.
Processing & Shipping Dates
- You will receive a tracking number via email and/or SMS once your order has shipped.
Shipping Times
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United States: 3–7 business days after shipment
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International: 7–21 business days after shipment (varies by location and customs processing)
Shipping Costs
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Calculated at checkout based on your delivery address and chosen shipping method.
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Free U.S. shipping is available on orders over $50 (before tax and discounts).
Pre-Orders
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All Aura Ties from this launch are pre-order items and will ship starting at the end of August 2025.
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Any non-preorder items purchased in the same order will ship together.
International Orders
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Customers are responsible for all customs duties, taxes, and fees required by their country.
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Delivery times may be extended due to customs inspections or delays.
Address Changes
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If you need to update your shipping address, contact us at info@louidor.co within 24 hours of placing your order.
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We cannot guarantee changes once an order has been processed for shipping.
Lost or Stolen Packages
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Louidor is not responsible for lost, stolen, or incorrectly delivered packages due to address errors provided at checkout.
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Please contact the carrier directly with your tracking number for assistance.